oxi fresh carpet cleaning reviews

Introduction to Oxi Fresh Carpet Cleaning

Oxi Fresh Carpet Cleaning, a professional carpet cleaning service provider, offers eco-friendly and fast-drying cleaning solutions. Their unique method of using minimal water and safe products ensures high-quality results. The process includes inspection, pre-treatment, cleaning, grooming, and post-inspection.

Their team of highly skilled professionals goes above and beyond to deliver great customer experience by providing time flexibility and prompt services. With a 4.6 rating on Google Reviews, customers are satisfied with the service provided.

One interesting fact is that Oxi Fresh has over 400 locations throughout the US and Canada since its inception in 2006 according to PR Newswire.

Oxi Fresh: where dirty carpets go to die, and satisfied customers go to rave.

Customer Reviews of Oxi Fresh Carpet Cleaning

To gain a deeper understanding of Oxi Fresh Carpet Cleaning, take a look at customer reviews. In order to get a complete picture of the service, read both positive and critical reviews. The positive reviews highlight what customers loved about the service, while the critical reviews bring up any concerns or issues that other customers experienced.

Positive Reviews

Customers rave about the exceptional service provided by Oxi Fresh Carpet Cleaning. Their services are consistently rated highly, reflecting the quality of their work and commitment to customer satisfaction.

  • Clients appreciate the promptness and professionalism of technicians, who arrive on schedule and keep homes tidy during cleaning.
  • The eco-friendly cleaning products used by Oxi Fresh earn great reviews for their effectiveness and gentle approach to carpets.
  • Customers find the pricing system transparent, with no hidden fees or unexpected charges.
  • The excellent results achieved by Oxi Fresh have left many customers amazed at how vibrant their carpets look after cleaning.

In addition to these factors, reviewers also praise Oxi Fresh’s customer service for handling concerns quickly and effectively. With so many positive reviews, it’s clear that Oxi Fresh is a top choice for those seeking reliable and effective carpet cleaning services.

Pro Tip: When considering a carpet cleaning service, take into account not only its reviews but also its methods and values, such as environmentally safe practices like those employed by Oxi Fresh.

Oxi Fresh’s thorough cleaning process will leave your carpets so clean, you’ll wonder if you accidentally swapped them out for new ones in the night.

Thorough Cleaning Process

To ensure a deep cleaning process, Oxi Fresh Carpet Cleaning utilizes cutting-edge technology and eco-friendly solutions. The cleaning solution is custom-formulated for each client’s specific needs and is designed to target the source of the stain or odor rather than just masking it.

Here are three steps that contribute to Oxi Fresh’s thorough cleaning process:

  1. Inspection: Before beginning any work, technicians inspect the carpet fibers, identify problem areas, and determine the best treatment plan.
  2. Application: An oxygenated cleaning solution is applied to carpets using specialized equipment that reaches deep into carpet fibers. The solution breaks down dirt particles and lifts them to the surface.
  3. Extraction: Dirt, stains and excess cleaning solution are now extracted from the carpet using powerful suction equipment leaving clients with clean carpets free of residue or odors.

Oxi Fresh Carpet Cleaning ensures that clients receive affordable carpet cleaning services without compromising quality or results. In addition to their signature cleaning solutions, they also offer upholstery cleaning services.

Pro Tip: To maintain a clean home between regular professional cleanings, Oxi Fresh suggests promptly blotting spills as they occur and vacuuming regularly to remove dirt buildup.

When it comes to customer service, Oxi Fresh Carpet Cleaning goes above and beyond – they’ll even apologize for the mess your pets made.

Excellent Customer Service

As per customer feedback, Oxi Fresh Carpet Cleaning has provided brilliant customer service to its clients. Customers have highlighted that the service team was extremely polite and professional throughout the cleaning process. Their representatives were prompt in responding to queries and resolving complaints. The company’s employees are highly trained and aim to provide personalized solutions as per the client’s needs.

Many customers have shared their pleasant experience with the promptness of the Oxi Fresh team, with some also mentioning that follow-ups were timely. Online reviews suggest that they give ample time to each job without cutting corners or compromising on quality, which is a testament to their great customer service record.

Interestingly, a few satisfied customers emphasize that employees go out of their way for customer satisfaction, and even offer extra spot-cleaning free of charge upon request. In general, consumers believe Oxi Fresh goes above and beyond expectations when it comes to providing excellent customer service.

Once a client faced a problem cleaning a stubborn stain in his carpet with DIY methods before he hired Oxi Fresh Carpet Cleaning services. He was amazed at how quickly an experienced cleaner reached out to him after booking an appointment online. With exceptional communication skills, professionalism and attention-to-detail, his carpet was cleaned entirely within hours while he thought it could never be solved without replacing it.

Don’t worry about getting wet socks after using Oxi Fresh Carpet Cleaning – their quick drying time will have you tip-toeing across your living room in no time!

Quick Drying Time

Oxi Fresh Carpet Cleaning – Speedy Drying Time

With Oxi Fresh Carpet Cleaning, you can have speedy drying time for your carpets. No more waiting around for ages for your carpets to dry after cleaning. Here are four points that explain the quick drying time:

  • Our low-moisture cleaning process allows for a quicker drying time
  • The use of our green cleaning solutions reduces water usage, which in turn reduces drying time
  • Our modern equipment has powerful vacuums that effectively extract moisture and speed up the drying process
  • We provide thorough pre-cleaning evaluations to determine the necessary amount of cleaning needed, reducing over-saturation and speeding up the drying process

Additionally, our speedy drying time also means minimal disruption to your daily routine as you can resume walking on your fresh and clean carpets in no time.

Here’s something unique about our quick-drying process: it prevents mold and mildew growth, which is usually caused by excess moisture from traditional carpet cleaning methods.

One customer had their carpets cleaned by us before an open house. They were amazed by not only how clean their carpets looked but how quickly they dried. They managed to host a successful open house thanks to our speedy service!

“I guess some customers just prefer dirty carpets as a fashion statement.”

Critical Reviews

For reviewers who have had negative experiences with Oxi Fresh Carpet Cleaning, there are several critical aspects to pay attention to.

  • Unhappy customers have reported that the cleaning service was insufficient and ineffective, leaving their carpets feeling dirty and unrefreshed.
  • Some reviewers have complained about poor customer service, citing difficulties with scheduling appointments and unresponsive staff members.
  • Several critical reviews mention issues with pricing and affordability, suggesting that the cost of the cleaning service may not be worth the quality of results.
  • Certain customers report problems with consistency in their experience, noting that sometimes they receive excellent results while other times they are left disappointed.
  • A few critical reviews mention concerns with damage to carpets or furniture during the cleaning process.
  • Finally, some reviewers suggest that Oxi Fresh advertises services it cannot fulfill adequately, leading to underwhelming outcomes for customers.

While criticisms regarding Oxi Fresh Carpet Cleaning can vary based on individual experiences, all share a common theme of subpar performance or inadequate customer support.

It’s worth considering other cleaning companies in your area if you’re looking for professional carpet cleaning services. However, if you choose to work with Oxi Fresh Carpet Cleaning despite its mixed reviews, there are a few suggestions that could help mitigate potential issues.

  1. Always double-check any pricing information upfront and make sure you know what services are included in the total cost.
  2. Try to read up on which products or techniques Oxi Fresh uses for cleaning and determine if they align with your personal preferences or concerns.
  3. Lastly, be sure to communicate clearly and effectively with staff members throughout your entire experience — from scheduling an appointment to evaluating the final results — in order to minimize miscommunications or misunderstandings.

Looks like Oxi Fresh needs to rename their product ‘Oxi Half-Fresh’ for those pesky stains they just couldn’t quite handle.

Ineffective Stain Removal in Some Cases

Many customers of Oxi Fresh Carpet Cleaning have provided reviews, expressing their satisfaction with the cleaning services. However, in some cases, there were reports of unsatisfactory stain removal.

According to customer feedback, Oxi Fresh Carpet Cleaning has been unsuccessful at removing certain stains. This may be due to the nature and severity of the stains or the type of carpet fibers being cleaned. It is recommended that customers communicate their concerns regarding stain removal before scheduling a service.

Furthermore, customers have noted that Oxi Fresh Carpet Cleaning technicians were honest and professional in communicating the limitations of their cleaning methods.

A noteworthy incident was reported where a technician attempted to remove a challenging pet urine stain but failed to do so. The technician then referred the client to a specialized pet odor removal service for proper treatment. This displays Oxi Fresh’s commitment to providing excellent customer service by addressing client concerns beyond standard services.

Looks like our carpet cleaning took care of the stains, but the odor seems to have taken up permanent residence in our nostrils.

Unpleasant Odor After Cleaning

Customers have reported an unpleasant smell remaining after their carpet cleaning service with Oxi Fresh. This odor can be bothersome and linger for several days.

The source of this smell may come from the unique solution used by Oxi Fresh, which is a combination of oxygenated water and eco-friendly cleaning agents. While effective in removing dirt and stains, this solution may emit a strong scent that some find unpleasant.

Despite these reports, it should be noted that not all customers experience this issue. Many reviewers praise the effectiveness of Oxi Fresh’s cleaning services without any lingering smells.

One reviewer shared their experience with the company, saying “While I was happy with the cleanliness of my carpets after the service, I couldn’t stand the smell. It persisted for days after the cleaning.

It’s important to note that while odor may be an issue for some customers, Oxi Fresh offers many benefits such as quick drying times and eco-friendly solutions that make them stand out in the industry.

Get ready to clean out your wallet – Oxi Fresh Carpet Cleaning prices are dirtier than the carpets they’re cleaning.

Pricing and Packages Offered by Oxi Fresh Carpet Cleaning

To make an informed decision about your carpet cleaning needs, you need to be aware of the pricing and packages offered by Oxi Fresh Carpet Cleaning. The basic carpet cleaning package, premium carpet cleaning package, and upholstery cleaning package are the three packages that Oxi Fresh offers. Discover the key features of each package to determine which one best suits your needs.

Basic Carpet Cleaning Package

A standard carpet cleaning plan offered by Oxi Fresh is a fundamental solution for those who wish to get their carpets clean. This package is designed for people who have high-traffic areas, coffee stains, or pet odors on their carpets.

  • Inspection and Pre-treatment
  • We use eco-friendly cleaning products
  • Cleaning procedure employs specialized equipment
  • Drying of the carpet with a quick drying process
  • Grooming the carpets after cleaning them
  • Final inspection to ensure complete satisfaction

The Basic Carpet Cleaning Package ensures safe and thorough working at an affordable price. There are more packages available like Deluxe Carpet Cleaning, Premium Carpet Cleaning that come with unique features. Oxi Fresh believes in offering tailored packages that cater to individual needs. Therefore, we suggest customers consult our experts while choosing a carpet cleaning package. At Oxi Fresh Carpet Cleaning, we focus on providing high-quality services that ensure customer satisfaction.

Get ready to have your carpets so clean, you’ll swear you bought new ones – with Oxi Fresh’s Premium Carpet Cleaning Package.

Premium Carpet Cleaning Package

The premium carpet cleaning service offered by Oxi Fresh is their top-tier option for restoring carpets to like-new condition. This package includes the use of eco-friendly cleaning solutions and advanced equipment to effectively remove even the toughest stains and buildup.

  • Utilizes eco-friendly cleaning solutions
  • Employs advanced equipment for deep cleaning
  • Effectively removes tough stains and dirt buildup

For those seeking a comprehensive solution for their dirty carpets, the premium package from Oxi Fresh is an excellent choice. The use of safe, effective cleaning products and state-of-the-art tools ensures a thorough clean that will leave your carpets looking refreshed and renewed.

It has been reported that 95% of Oxi Fresh customers would use the service again. (Source: Entrepreneur)

Get ready to give your furniture a spa day with Oxi Fresh’s Upholstery Cleaning Package.

Upholstery Cleaning Package

Oxi Fresh Carpet Cleaning offers an exceptional package for those looking to clean their upholstery in a professional and efficient manner.

  • Choose from three different levels of cleaning packages
  • Each package includes a thorough pre-treatment process to ensure the removal of all stains and odors
  • The cleaning solutions used by Oxi Fresh are eco-friendly and safe for both pets and children
  • Speedy dry times allow for same-day use of your furniture
  • Expert technicians with extensive training will handle all aspects of the cleaning process.

In addition to these benefits, Oxi Fresh Carpet Cleaning offers affordable pricing options that fit any budget without sacrificing quality.

It’s not just us, but American’s Environmental Protection Agency has also recognized Oxi Fresh as environmentally friendly.

Other carpet cleaning services should be scared of Oxi Fresh – they’re like the Bruce Lee of carpet cleaning.

Comparison of Oxi Fresh Carpet Cleaning to Other Carpet Cleaning Services

To compare Oxi Fresh Carpet Cleaning with other services, this section presents a solution. Get insights on Oxi Fresh vs. Stanley Steemer, Chem-Dry, and Zerorez. These sub-sections provide a comparative analysis of how these services fare against Oxi Fresh Carpet Cleaning in terms of quality, pricing, and customer experience.

Oxi Fresh vs. Stanley Steemer

When it comes to comparing Oxi Fresh Carpet Cleaning and Stanley Steemer, there are some key differences to consider.

Oxi Fresh Stanley Steemer
Equipment Newer, eco-friendly technology Traditional steam cleaning equipment
Drying Time 1 hour dry time Up to 48-hour dry time
Chemicals Used Natural-based cleaning solutions with low VOCs A variety of chemical options with higher VOC levels
Pricing Structure A la carte pricing for services needed/desired All-inclusive packages available for multiple service types

It is worth noting that while Stanley Steemer has been around for significantly longer than Oxi Fresh, and their technicians are highly experienced when it comes to traditional carpet cleaning methodologies, Oxi Fresh prides itself on being at the forefront of eco-friendly carpet care.

In fact, in a recent customer survey, one client noted how impressed they were with the environmentally friendly equipment used by their local Oxi Fresh team. They mentioned that not only did it clean their carpets incredibly well, but they could feel good knowing they were making a choice that ultimately benefitted our planet.

Chem-Dry might be great for your carpets, but it won’t get rid of the stains on your soul like Oxi Fresh can.

Oxi Fresh vs. Chem-Dry

When considering professional carpet cleaning services, Oxi Fresh and Chem-Dry are two popular options. Let’s take a closer look at how these two services compare.

A comparison of Oxi Fresh and Chem-Dry reveals some key differences. In terms of pricing, Oxi Fresh tends to offer more affordable rates than Chem-Dry. While both services use eco-friendly methods, Oxi Fresh uses significantly less water than Chem-Dry, resulting in shorter drying times for carpets. Additionally, Oxi Fresh offers a 100% satisfaction guarantee for their customers, which is not something offered by every carpet cleaning service.

For a more detailed breakdown of the differences between Oxi Fresh and Chem-Dry, see the table below:

Oxi Fresh Chem-Dry
Pricing More affordable Higher cost
Water Usage Less water used More water used
Drying Time Shorter drying time Longer drying time
Satisfaction Guarantee Yes (100% guarantee) No (not offered by all franchises)

It’s important to note that while both companies offer quality carpet cleaning services, there are some unique differences that may appeal to different customers. Consider your specific needs and budget when selecting a service.

One suggestion for those deciding between Oxi Fresh and Chem-Dry is to read reviews from past customers. This can provide valuable insight into the quality of service provided by each company. Another suggestion is to ask questions about the specific products and techniques used by each company, to ensure you are selecting a service that aligns with your eco-friendly values.

Zerorez may claim to have zero residue, but Oxi Fresh has zero competition when it comes to carpet cleaning.

Oxi Fresh vs. Zerorez

In terms of carpet cleaning services, how does Oxi Fresh compare to Zerorez? Let’s find out with a side-by-side comparison.

Oxi Fresh Zerorez
Dry Time 1 Hour 2-3 Hours
Equipment Used Eco-Friendly Patented Empowered Water
Price Affordable Expensive

While both companies use eco-friendly products, Oxi Fresh has a faster dry time and is more affordable. Zerorez uses their patented Empowered Water technology but comes with a higher price tag.

When deciding on a carpet cleaning service, it’s important to consider the specific needs of your home and budget. For those looking for an efficient and cost-effective option, Oxi Fresh may be the way to go. However, if you’re willing to invest in top-of-the-line technology and are not as concerned about cost, Zerorez may be the better choice. Ultimately, finding what works best for you is key in making a decision between the two.

Put a carpet on your dreams and Oxi Fresh will clean it with ease – highly recommended for a fresh start!

Conclusion and Recommendations for Oxi Fresh Carpet Cleaning Services

Oxi Fresh Carpet Cleaning Services have proven to be an exceptional service provider, meeting customer expectations and ensuring that carpets are clean and fresh. Their use of eco-friendly products, specialized equipment, and skilled technicians has been the catalyst for their success.

Despite some minor concerns raised by a few customers over pricing, Oxi Fresh has shown professionalism in resolving such issues.

It is important to note that their services extend beyond just carpet cleaning, with additional offerings such as upholstery cleaning and tile and grout cleaning.

Don’t miss out on the opportunity to experience exceptional carpet cleaning with Oxi Fresh. Book your appointment now!

Frequently Asked Questions

1) What is Oxi Fresh Carpet Cleaning?

Oxi Fresh Carpet Cleaning is a professional carpet cleaning service that uses natural, eco-friendly cleaning solutions to deep-clean carpets without leaving any harmful residue behind. Their services include carpet cleaning, upholstery cleaning, tile and grout cleaning, and more.

2) How are Oxi Fresh Carpet Cleaning reviews?

Oxi Fresh Carpet Cleaning has excellent reviews across a variety of platforms, including Google, Yelp, and Facebook. Many customers praise their efficient and effective cleaning, as well as their friendly customer service.

3) Can Oxi Fresh Carpet Cleaning remove tough stains?

Yes, Oxi Fresh Carpet Cleaning uses advanced cleaning equipment and methods to remove even the toughest stains from carpets and upholstery. They also offer additional stain removal treatments for particularly stubborn stains.

4) How does Oxi Fresh Carpet Cleaning compare to other carpet cleaning services?

Oxi Fresh Carpet Cleaning stands out from other carpet cleaning services due to their environmentally-friendly approach and their use of advanced cleaning technology. Their services are also typically more affordable than many other professional carpet cleaning options.

5) How long does it take for carpets to dry after cleaning with Oxi Fresh Carpet Cleaning?

Thanks to their low-moisture cleaning process, carpets cleaned by Oxi Fresh Carpet Cleaning typically dry in just one hour. This means minimal disruption to your daily routine.

6) Is Oxi Fresh Carpet Cleaning licensed and insured?

Yes, Oxi Fresh Carpet Cleaning is fully licensed and insured, providing you with peace of mind knowing that your carpets are in safe and professional hands.

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